Estate News --- Observations of a Trust and Probate Attorney

Sunday, March 14, 2010

A Client Made My Day and I Made Her Day

Today is Saturday a day when I am generally not in the office and when I am there I don't answer the phone. However, today I was in the office and answered the phone. A small business owner client called who is on my annual Business Advantage & Protection Plan, (BAPP).

She had a question about a troubling employee. I answered her question in about 15 minutes and proceeded to say goodby. It was at that point that my client made my day.

She thanked me and thanked me over again. Not only for being available but for the advice. She thanked me for the peace of mind of knowing she can call and not receive a bill for every little question. Clients on the BAPP not only receive their minutes updated annually, I remain their agent for service of process, but they can call with their questions during the year.

This is being a lawyer at it's best. Helping someone at that crucial time and giving them peace of mind.

Archived Posts


Brock, Robinson & Associates assists clients with Estate Planning, Wills, Trusts, Special Needs Planning, Pet Trusts, Probate & Estate Administration, and Family Business Preservation in Chino, California as well as Chino Hills, Inland Empire, Pomona, Rancho Cucamonga, Ontario, Montclair, Diamond Bar, West Covina, Covina, Glendora, San Dimas, La Verne, Claremont Fontana, Riverside, Colton, Corona, San Bernardino, Redlands, Orange, Brea, Yorba Linda, Fullerton, Hacienda Heights, Eastvale, Norco, Mira Loma, Alta Loma, Upland, Rialto, Highland, Loma Linda and Grand Terrace in San Bernardino County, Los Angeles County and Orange County.

© 2018 Brock, Robinson & Associates | Disclaimer
15220 Central Ave, Suite A, Chino, CA 91710
| Phone: 866-529-4632

Asset Protection | Elder Law | Advanced Estate Planning | Gun Trusts: Targeted Estate Planning | Business Succession Planning | Guardianship | Estate Planning | Pet Trusts | Special Needs Planning | Business Law | Probate / Estate Settlement | | Legacy Recordings | Resources | About Us

Attorney Website Design by
Zola Creative